<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Ivie Blog &#187; Bob Epping</title>
	<atom:link href="http://www.ivieinc.com/ivieblog/author/bepping/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.ivieinc.com/ivieblog</link>
	<description>Ivie Company Blog</description>
	<lastBuildDate>Thu, 26 Jan 2012 14:00:02 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.3</generator>
		<item>
		<title>Your Customers Talk; Are You Listening?</title>
		<link>http://www.ivieinc.com/ivieblog/your-customers-talk-are-you-listening/</link>
		<comments>http://www.ivieinc.com/ivieblog/your-customers-talk-are-you-listening/#comments</comments>
		<pubDate>Tue, 12 Jul 2011 15:59:17 +0000</pubDate>
		<dc:creator>Bob Epping</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Ivie Insights]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[insight]]></category>

		<guid isPermaLink="false">http://www.ivieinc.com/ivieblog/?p=1943</guid>
		<description><![CDATA[On any given day, your customers are making their voice heard at your stores, via email and phone, directly through your website, or indirectly through social media. Are you capturing customer service interactions? Are your business teams empowered with real customer input in real time? Is your customer service operation integrated? Do you have a [...]]]></description>
		<wfw:commentRss>http://www.ivieinc.com/ivieblog/your-customers-talk-are-you-listening/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Today&#8217;s Consumer and the Opt-In Society</title>
		<link>http://www.ivieinc.com/ivieblog/todays-consumer-and-the-opt-in-society/</link>
		<comments>http://www.ivieinc.com/ivieblog/todays-consumer-and-the-opt-in-society/#comments</comments>
		<pubDate>Wed, 10 Jun 2009 16:45:11 +0000</pubDate>
		<dc:creator>Bob Epping</dc:creator>
				<category><![CDATA[Ivie Insights]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://ivieinc.com/ivieblog/?p=13</guid>
		<description><![CDATA[A shift in how retailers promote themselves and survive will continue to be fueled by emerging technology and shifting consumer perspectives. Technology. There are more outlets for more people to communicate thoughts, ideas, and opinions today and new technologies are creating larger groups of consumer communities every day. The evolution of our society has always [...]]]></description>
		<wfw:commentRss>http://www.ivieinc.com/ivieblog/todays-consumer-and-the-opt-in-society/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

