Stories fill newswires on a regular basis about someone making a bad decision (see latest example: unnamed PR executive) and paying for it due to social media. The unnamed PR executive replied to an email from a blogger, known as The Bloggess. In his email he uses a less-than-flattering word to describe her. He was [...]

By not being present and hearing what your customers and prospects have to say, you’re missing out on some business opportunities.